Seller Policy of Encore Gadgets

 Introduction:

 Welcome to Encore Gadgets. As a seller on our platform, you are joining a community committed to providing high-quality gadgets and tech products to our customers. This Seller Policy outlines the terms and conditions for selling on our social media and website platforms. Adherence to these guidelines ensures a smooth and successful partnership.

Seller Eligibility:

• Business Requirements   : Sellers must be legally registered businesses or individuals with a valid business license. 
• Product Standards            : All products must be new, genuine, and comply with safety and quality standards. -
• Compliance                       : Products must adhere to all relevant local, state, and national regulations, including intellectual property rights.

 Registration and On boarding:

• Application: Complete the seller registration process by submitting the required information, including business details, product information, and necessary documentation. 
• Verification: Provide proof of business registration, product authenticity, and any other required documents. Our team will review and verify your application
• Approval: Upon approval, you will gain access to our seller dashboard to manage your listings, track orders, and access support. 

 Product Listings:

• Accuracy: Provide detailed and accurate product descriptions, including specifications, features, and pricing. Use high-resolution images that represent the product clearly.
•  Pricing: Set competitive and transparent prices. Ensure that all prices include any applicable taxes and fees.
• Inventory: Maintain up-to-date inventory levels. Remove or mark as unavailable any out-of-stock items promptly.

Order Fulfilment

• Processing Time: Fulfil orders within the time frame specified in your product listing. Notify customers of any potential delays as soon as possible.
• Packaging: Ensure secure and professional packaging to prevent damage during shipping. Include necessary documentation and instructions.
• Shipping: Use reliable shipping carriers and provide tracking information to customers. Offer multiple shipping options when feasible.

Returns and Refunds

• Policy: Follow our return and refund policy, which allows customers to return items within 30 days of delivery. Clearly display your return policy on your product listings. 
• Processing: Handle return requests and process refunds or exchanges promptly. Inspect returned items to ensure they meet our return criteria

 Customer Service

Responsiveness: Offer prompt and courteous customer service. Respond to inquiries, complaints, and issues within 24 hours.

Thank you for choosing to sell with Encore Gadgets.. We look forward to a successful and mutually beneficial partnership! --- Feel free to customize the details and specifics to fit your company’s operations and requirements.